Case Studies by Area
All PAG Case Studies
Merchandising & Planning
Product Development & Supply Chain
Pricing & Promotions
Unified Commerce & Store Operations
Solution & Capabilities Assessment
Strategy, Solution Selection, & Roadmap
Business Process Transformation
Change Management, Organizational Design, & Training
Business Process Design & Transformation Case Studies
Merchandising Financial Planning Process Redesign
Designing and implementing new processes and a new planning calendar to improve visibility and achieve gross margin and inventory turn objectives
Product Design, Development, and Sourcing Process Redesign
Designing standardized processes and key data tracking templates to support company-wide product development efficiencies and realize quick wins.
Allocation Process Redesign & Organizational Enhancements
Assessing and redesigning business processes, key roles, and use of existing systems to more strategically allocate inventory, while enhancing decision-making capabilities and supporting growth objectives
Assortment and Item Planning Implementation
Design of new, integrated planning processes and configuration of an assortment and item planning system to deliver the desired future state capabilities
Merchandise Planning Capabilities Design and Roadmap
Deep dive evaluation of existing processes, systems, and organization, as well as comprehensive design of new end-to-end planning capabilities and assessment of solutions to support the client’s vision
Redesigned Procurement Process and Organization
Comprehensive redesign of procurement planning processes and organization to enable cross-channel collaboration and the ability to proactively respond to capacity issues.
Implementing Buy Online Pick Up In Store (BOPIS) Capabilities
End-to-end project management, retail business process expertise, and testing oversight for the design, pilot and implementation of new in-store order fulfillment capabilities.
Merchandising Business Process Transformation
Assessment of merchandising business process and organizational root causes, as well as development and implementation of an actionable roadmap to support a client’s strategic omnichannel model.
Multi-Banner Process and System Harmonization
Identification of common future-state processes across different banners and analysis of change impacts, as well as development of an implementation roadmap to deliver the desired process and systemic changes.
Global Merchandise Financial Planning (MFP) Implementation
Widespread transformation of planning processes and capabilities to support strategic growth plans, standardize business processes, and improve key retail performance measurements.
Store Operations Improvements and Organizational Alignment
Assessment of existing store operations, warehousing and merchandising activities and creation of new standard operating procedures, as well as aligning the organization to support continued growth.
Merchandise Financial Planning (MFP) System Selection
Designing the future process and evaluating a merchandising solution to enable strategic planning and enhance visibility into inventory across multiple channels.
Integrated Supply Chain Implementation
Definition of supply chain strategy and processes during the implementation of an integrated supply chain system to support international expansion, consolidate buying power and enable efficiencies.
International Retail Transformation and Expansion
Program management and industry expertise to support an international retail planning, forecasting and replenishment transformation and expansion, encompassing multiple merchandising systems, processes and teams.
Capability Identification and Technology Roadmap
Identification of best-practice process and solution improvements and development of a phased deployment roadmap to support enhanced product design and development capabilities.
Comparable Store Sales Improvement Initiative
Assessment and identification of store level improvement opportunities to drive growth and consistency in comparable store sales performance.
Price Optimization System Selection
Defining future regular and markdown pricing processes and guiding the selection of price optimization software in a multi-channel environment, with the objectives of improving margin, increasing efficiencies and improving customer satisfaction.
Defining the assortment planning process best suited to future organizational structure.
Organizational Model Transformation
Redefining merchandising processes, roles, responsibilities & reporting structures to support domestic and international channels and banners.
Improving margin by establishing better markdown management through rule-based framework, training and reporting.
Strategy, Process Design, Roadmap and Technology Selection
Evaluation and selection of technology solutions to enable the retailer to enhance antiquated processes and systems to support a complex business model.
Supply Chain Strategy
Streamlining product development business processes and aligning the organizational responsibilities of a private label.
Integrated Merchandise Planning
A roadmap and plan for the build out of an integrated planning organization, improved business process and integrated planning solutions.
Commodities Strategy and Management
Development of commodities management capabilities in a large general merchandise retailer in order to drive down product costs.
Multi-Channel Planning Strategy and Process
Articulation of a global, multi-channel planning strategy including innovative processes and a four-year roadmap for implementation.