Case Studies by Area
All PAG Case Studies
Merchandising & Planning
Product Development & Supply Chain
Pricing & Promotions
Unified Commerce & Store Operations
Solution & Capabilities Assessment
Strategy, Solution Selection, & Roadmap
Business Process Transformation
Change Management, Organizational Design, & Training
Change Management & Training Case Studies
Global Organizational Change Management (OCM)
Development and execution of an all-encompassing change management program to support adoption of a new global ERP and finance solution into normal business operations.
Multi-Banner Process and System Harmonization
Identification of common future-state processes across different banners and analysis of change impacts, as well as development of an implementation roadmap to deliver the desired process and systemic changes.
PLM System Implementation
Multi-phased Product Lifecycle Management (PLM) solution implementation spanning multiple brands and focused on change management and business solution delivery workstreams.
Pre-Production and WIP Tracking
Comprehensive project management, change management, implementation and post-implementation support for a client's new centralized pre-production and production tracking system.
Training Design, Development & Delivery
Development and delivery of comprehensive, detailed training plans, curriculum and materials to support the client's newly designed merchandising organization and processes.
Field and Field Support Organization Design
Designing a new field organization with infusion of industry leading practices to enhance the company's ability to provide support for store operations and associates.
Store Operations Improvements and Organizational Alignment
Assessment of existing store operations, warehousing and merchandising activities and creation of new standard operating procedures, as well as aligning the organization to support continued growth.
Merchandising Training Program
Designing and delivering a comprehensive merchandising training program to enhance merchandising team capabilities and support strategic initiatives.
Change Management Program
Development of a comprehensive change management program to ensure successful end-user adoption of a PLM solution implementation.
Change Management Stakeholder Analysis
Assessing an organization's readiness for change and uncovering anticipated organizational challenges to ensure the delivery of desired business benefits of an order management system implementation.
Organizational Design Training Delivery
Development of comprehensive, detailed training plans, curriculum and materials to support a major redesign of the client's merchandising, planning and inventory organization.
Development of comprehensive, detailed training plans, curriculum and materials to support implementation of new merchandise financial planning processes and system.
Organizational Model Transformation
Redefining merchandising processes, roles, responsibilities & reporting structures to support domestic and international channels and banners.
Wholesale reorganization and re-training of a retail merchandising and planning organization based on cutting edge merchandising practices.