Case Studies by Area
All PAG Case Studies
Merchandising & Planning
Product Development & Supply Chain
Pricing & Promotions
Unified Commerce & Store Operations
Solution & Capabilities Assessment
Strategy, Solution Selection, & Roadmap
Business Process Transformation
Change Management, Organizational Design, & Training
Solution & Capabilities Assessment Case Studies
Merchandising Capability Assessment and Roadmap
Deep dive evaluation of merchandising and related processes, systems, and organization to develop a multi-year transformation roadmap, commencing with quick wins and change management to bolster results
Regular Price Optimization and Competitor Price Management System Selection
In-depth review of existing pricing practices and identification of future state capabilities and requirements to select a solution that will drive more competitive, data-driven pricing decisions.
Merchandise Planning Capabilities Design and Roadmap
Deep dive evaluation of existing processes, systems, and organization, as well as comprehensive design of new end-to-end planning capabilities and assessment of solutions to support the client’s vision
Merchandising Business Process Transformation
Assessment of merchandising business process and organizational root causes, as well as development and implementation of an actionable roadmap to support a client’s strategic omnichannel model.
Multi-Banner Process and System Harmonization
Identification of common future-state processes across different banners and analysis of change impacts, as well as development of an implementation roadmap to deliver the desired process and systemic changes.
Core Merchandising Assessment and Roadmap
Evaluation of existing merchandising processes, tools and organization to develop a comprehensive multi-year transformational roadmap.
Pricing and Promotions Capabilities Roadmap Development
Current state assessment and benchmarking against industry leading practices to identify and prioritize pricing and promotions opportunities relative to people, process, and technology.
Pricing Capabilities Assessment and Roadmap
In-depth evaluation of current pricing practices and systems and definition of future capabilities, including prioritization and planning of strategic, price management-focused initiatives.
Legacy System Replacement Assessment
Comprehensive assessment of a strategic ERP replacement initiative to ensure alignment with operational objectives and strategies.
Quality Assurance and Risk Audit
Deep dive assessment of a strategic core merchandising system implementation to ensure a successful project outcome.
Retail Inventory Efficiency Roadmap
In-depth assessment of retail store and corporate processes and development of a multi-year roadmap to support operating efficiencies and growth objectives.
Capability Identification and Technology Roadmap
Identification of best-practice process and solution improvements and development of a phased deployment roadmap to support enhanced product design and development capabilities.
Comparable Store Sales Improvement Initiative
Assessment and identification of store level improvement opportunities to drive growth and consistency in comparable store sales performance.
Promotional Capabilities Assessment
Assessing a client's existing promotional capabilities and organization, and developing a prioritized roadmap to improve promotional planning and execution.
Improving product fulfillment capabilities by assessing system alignment and identifying improvement opportunities to drive margin, reduce inventory costs and improve retail service levels.
Store Operations Process Assessment
Assessment of in-store labor activities focused on inventory management, merchandising and customer service to simplify and streamline processes while optimizing the labor budget.
Systems Implementation Roadmap
Conducting a detailed gap analysis of current systems to identify short- and long-term opportunities for improvement.
Supply Chain Systems Assessment
Defining future supply chain systems and application architecture needed to support current and emerging business strategies.
Strategy, Process Design, Roadmap and Technology Selection
Evaluation and selection of technology solutions to enable the retailer to enhance antiquated processes and systems to support a complex business model.
Commodities Strategy and Management
Development of commodities management capabilities in a large general merchandise retailer in order to drive down product costs.
Inventory Service Levels and Exceptions
Detailed evaluation of inventory management processes and systems that dramatically improved the retailer's inventory position.