Change Management

Change Management

The addition of change management to any initiative improves success and allows a team to more rapidly adopt new processes, roles and alignment. Our Change Management professionals provide expertise in defining your change management program, stakeholder analysis, communication plan and training strategy. Our expertise includes:

> Change Management Strategy > Communication Plan
> Leadership and Coaching > Organization Assessment and Alignment
> Training and Skills Development > Change Management Execution and Sustainability

We have helped some of the world's leading retailers through complex change. Contact us to learn more about our approach to Change Management.


    Our Change Management Services include:

    Change Management Strategy.

    We facilitate the definition of your change management strategy by working with your executives and project team to understanding principles, culture, scope of change and anticipated business impact. The result is a formalized strategy that can be translated in to a tactical plan that can be executed with our guidance or by your internal resources to make the business transition more effective.

    Communication Plan.

    There are multiple stages to an effective communication plan. Proactive, timely and relevant communication promotes the success of any initiative. We apply proven templates to define a schedule, media, audience and messaging plan to facilitate and ensure individuals are aware of the critical links between roles, expectations, and change.

    Leadership and Coaching.

    We provide executive coaching and feedback to align leaders on scope, process and business outcomes so they can be effective project sponsors and leaders. We help you to articulate the future vision that is easily understood and compelling; and develop strategies and methods for addressing concerns from business users.

    Organization Assessment and Alignment.

    We conduct stakeholder analysis and discovery to assess your organization's history with change and to determine its present assimilation capacity. We help you to align and / or define organizational structures, roles and responsibilities and help you implement process and role integration standards.

    Training and Skills Development.

    Training is one of the most important activities in a successful change management program and extends beyond classroom-based training. Our approach to training prepares individuals so they are aware of the business reasons for change, have the desire to support and participate in the change, know expectations and how to change, and have the ability to realize or implement required skills and behaviors. We bring training methodologies, tools and templates that reinforce change. Visit our Training & Technology Implementation services page to learn more.

    Change Management Execution and Sustainability.

    We offer expert services in helping you manage transition within your business, including orchestrating organizational transition activities, preparing for long-term support and measuring program success. This includes applying our change management strategy, communication plan and training strategy tools over time to compliment your efforts.


    Clay Parnell
    President and Managing Partner
    +1 770 882 2205
    Contact Clay   About Clay
    Courtney Albert
    Change Management
    +1 770 882 2205
    Contact Courtney   About Courtney





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Thought Leadership

Case Studies

Change Management Program
Change Management Stakeholder Analysis
International Retail Transformation and Expansion
Merchandise Planning Implementation
Organizational Model Transformation
PLM System Implementation
Pre-Production and WIP Tracking 
Price Optimization Solution Implementation
Training Design, Development & Delivery

Point of Views

The New Pace of Change
Change in the E-Suite
Change Management Communication
Defining Change
Project Management
Retail Solution Implementations


Change Management